This Privacy Policy explains how free cash collects, uses, stores, and protects the personal information of players registered on our platform at freecash.biz. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. By using our platform, you agree to the practices described in this policy. If you have any questions, please visit our FAQ page before proceeding.
When you register and use the free cash platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the account verification process, we may also collect a copy of a valid government-issued ID to confirm your identity and age eligibility. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps. We also collect technical data such as your device type, browser, IP address, and session activity to maintain platform security and improve your experience. All information collected is limited to what is reasonably necessary for the purposes described in this policy.
The personal information we collect is used primarily to operate and maintain your account on the free cash platform. We use your details to process transactions, verify your identity, and comply with our legal obligations under Philippine law, including anti-money laundering requirements. Your contact information may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies. With your consent, we may also send you information about promotions or new features available on the platform. We use technical and behavioural data to detect fraud, prevent unauthorised access, and improve the overall performance and security of our services. We do not use your personal information for any purpose that is incompatible with the reasons for which it was originally collected.
free cash does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to government authorities, regulators, or law enforcement agencies in the Philippines if required by law or in response to a valid legal process. If free cash undergoes a business restructuring or acquisition, your data may be transferred as part of that transaction, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared where we are legally permitted to do so.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Our platform uses industry-standard encryption for data transmitted between your device and our servers, and access to personal data is restricted to authorised personnel only. We regularly review and update our security practices to address emerging threats and ensure ongoing protection of your information. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, including record-keeping obligations under financial regulations. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately through the details available after logging in.
As a registered player and data subject under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information held by free cash. You have the right to be informed about how your data is collected and used, and to access a copy of the personal information we hold about you at any time. You may request corrections to any inaccurate or incomplete data, and in certain circumstances you may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your data for direct marketing purposes and to withdraw any consent you have previously given, without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please visit our FAQ page for guidance on how to submit a data request to our team.
The free cash platform uses cookies and similar tracking technologies to ensure the website functions correctly and to improve your browsing experience. Essential cookies are necessary for core platform functions such as keeping you logged in and maintaining your session securely across pages. We may also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise performance. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. By continuing to use the free cash platform, you consent to our use of cookies as described in this section.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make material changes, we will notify registered members through the platform or by email to the address associated with your account. The effective date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Continued use of the free cash platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options.
If you have questions about how free cash handles your personal information, our FAQ page covers the most common data privacy queries from Filipino players. You can also manage your account preferences directly after logging in.